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Things you should know before your appointment

  • To fully benefit from your service, please arrive 15 minutes prior to your appointment time. Your service will begin promptly at the time you reserved.

  • We respectfully require a 24-hour notice for appointment cancellation. Any cancellation less than 24 hours in advance will be charged at 100% of the service booked. A credit card or gift card number will be required when booking spa appointments.

  • Please turn off cell phones and pagers prior to arrival to help us maintain a peaceful environment.

  • Children must be supervised. We strive to create a relaxing and enjoyable environment for all our guests. We request children be brought into the salon (hair & nail areas) only when they have an appointment. For everyone’s comfort and privacy, no children under nine are allowed in the spa (all treatment rooms).

  • Spa Concepts will not be held responsible for any lost personal belongings.